At SigOpt, Erik is focused on building a world-class customer success team to continually deliver the most value for our customers. Prior to that, Erik was the VP of Customer Success at Upsight, an analytics and marketing tools company, where he led all the customer-facing teams across Professional Services, Technical Support, and Customer Success Management. In a past life, he researched ways to apply earthquake models to criminal behavior and IED attacks in Iraq. Erik holds a Ph.D. in Applied Mathematics from UCLA and a BS in Electrical Engineering and Computer Science from UC Berkeley.
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